"Animals were a highlight of my stay: raccoons, deer, cats, I even saw a capybara once - loved it."
Ellie from United States
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"The grounds / landscaping was gorgeous."
Katherine from United States
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"If you want to be pampered definitely go to to Grand Princess spa."
783maryannec from Canada
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Amenities
Grand Sunset Princess offers 674 rooms in low-level buildings across a sprawling complex. The resort features one of the largest spas in Riviera Maya, Spa Princess, covering over 1,700 m² with wellness areas. Guests have access to 12 restaurants and 19 bars, ensuring a wide range of dining and drink options throughout their stay.
Rooms
The hotel provides a variety of room types, including the Deluxe Junior Suite, Platinum Suite, and Laguna Villa Suite. Many suites feature private hot tubs, swim-out access to pools, and unique garden showers. The luxurious accommodations ensure ample space, with options suited for couples or families.
Location
Situated in Riviera Maya, the hotel is a short 15-minute ride to the bustling center of Playa del Carmen. Its beachfront location provides easy access to white-sand beaches and the natural beauty of the Caribbean Sea. Nearby attractions include the ancient ruins of Tulum and the eco-archaeological park of Xcaret.
Wellness
Spa Princess offers a comprehensive range of treatments, including massage booths and beauty treatments within its extensive wellness area. The spa provides access to a circuit including Roman baths, Turkish baths, and relaxation areas. Additionally, guests can experience the unique 'Garden of Senses,' enhancing relaxation and well-being.
Family-Friendly Amenities
The hotel includes a dedicated mini-club for ages 4 to 12, featuring a children's pool and outdoor play areas. Evening entertainment for children includes a Mini Discos and gaming rooms. Family accommodations, such as the Deluxe Junior Suite with sofa beds, cater to groups with children.
Dining and Entertainment
Dining options span 12 distinct cuisines, from Italian to Japanese and Mexican to gourmet. Specialized venues like the Chill Out Beach Club Restaurant and themed à la carte options allow diverse culinary exploration. Evening entertainment features live music and shows at the Princess Theatre and Disco Areito.
Highlights
Location: short 15-minute ride to the bustling center of Playa del Carmen
Wellness: one of the largest spas in Riviera Maya
Dining: 12 restaurants and 19 bars
Family-Friendly: dedicated mini-club for ages 4 to 12
Rooms: various options including the Deluxe Junior Suite and Laguna Villa Suite
“Grand Sunset Princess is a luxury all-inclusive resort where Mayan culture meets modern design, complete with gourmet restaurants, a fantastic spa, and beachfront access; families will find plenty to enjoy, and it's not far from Playa del Carmen's vibrant downtown. I think the extensive sports facilities and lush gardens are great additions to the experience. This hotel emphasizes relaxation and comprehensive entertainment.”
Edward HayesEditor-in-Chief at Beachresort
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Pick the Room Type That Suits You
Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Suite Private Pool
2 persons
485 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Deluxe Junior Suite
2 persons
595 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Laguna Villa Suite Adults Only
2 persons
700 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Platinum Suite
2 persons
660 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Facilities
Enjoy comfortable stays and unforgettable experiences at our beach resorts
Facilities:
Great
8.2/10Review score
General
Non-smoking rooms
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Yoga class
Sports trainer
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Grand Sunset Princess, a delightful array of dining options awaits, offering a blend of international and regional cuisines in modern settings. With 12 restaurants and a vibrant selection of bars, guests are invited to indulge in diverse culinary experiences throughout their stay.
Buffet Restaurant Green
International Buffet
Ambiance
Modern and spacious atmosphere, ideal for family dining
Key Offerings
A diverse spread featuring fresh salads, pastries, and international favorites at live cooking stations.
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Bistro Restaurant
4200 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Coral Grill & Bar by Viceroy
3900 ft
Playa Xcalacoco Frac 7 In Hotel Viceroy
Sea Olive
4100 ft
Xcalaco El Limonar No. 1
Explore Playa del Carmen
Activities, Dining, and Entertainment Near Grand Sunset Princess
Top Attractions
Activities
Dining
Entertainment
Playa Publica 88
45 minutes' walk
Vibrant beach known for its clear waters and lively atmosphere. Perfect for sunbathing or swimming.
Church of Guadalupe
45 minutes' walk
Iconic local church offering stunning architecture and cultural insights. Popular photo spot among visitors.
Punta Esmeralda Beach
35 minutes' walk
Beautiful beach featuring soft sand and calm waters, ideal for families and relaxation.
Galeria Luis Sottil
45 minutes' walk
Local art gallery showcasing contemporary works, ideal for art enthusiasts and cultural experiences.
Xcalacoco Beach
25 minutes' walk
Tranquil beach that's perfect for snorkeling and sunbathing, with opportunities for beach sports.
Punta Venado Bike Park
10 minutes' drive
Outdoor adventure park offering mountain biking trails suitable for all skill levels amidst nature.
Yoga on the Beach
10 minutes' drive
Relaxing yoga sessions on the beach. Perfect for rejuvenation with beautiful ocean views.
Go Natural Explorers
40 minutes' walk
Eco-tour operator offering zip-lining and snorkeling in stunning natural settings. Great for thrill-seekers.
Koh Thai
16 minutes' walk
Remarkable Thai cuisine in a charming setting, offering dishes like Pad Thai and Green Curry.
Coco's Cabanas
20 minutes' walk
Casual beachfront dining with delicious seafood and soothing ocean views. Family-friendly atmosphere.
El Camaleon Golf Course
25 minutes' walk
Luxurious golf experience featuring lush landscapes. Great for golf enthusiasts looking for a challenge.
La Brasserie
16 minutes' walk
Elegant dining option offering French cuisine, with special dishes like Coq au Vin and Tarte Tatin.
Coco Bongo
10 minutes' drive
Famous nightlife venue known for spectacular shows and lively music. An unforgettable night out.
La Casa del Agua
10 minutes' drive
Stylish bar with themed nights and live music events, offering a vibrant atmosphere for socializing.
Playa del Carmen Beach Clubs
5 minutes' drive
Various beach clubs featuring music, food, and fun, great for relaxation and casual gatherings.
Teatro de la Ciudad
10 minutes' drive
Local theater hosting plays and performances. Perfect for a cultural night out in Playa del Carmen.
Getting around beach destinations
City Centre
Playa del Carmen10 min
·
4.0
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)16 min
·
6.6
mi
Cozumel International Airport (CZM)63 min
·
26.0
mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel Grand Sunset Princess serves a full breakfast for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2007
Number of rooms:
523
Former name
grand sunset princess all suites & spa resort
Guest Ratings & Coastal Resort Reviews
See What Past Guests Had to Say About Their Stay
Review score
Based on 1206 verified reviews
8.0/10
Great
75%
Recommend
Breakfast
10.0/10
Cleanliness
8.4/10
Comfort
8.5/10
Facilities
8.2/10
Free Wi-Fi
5.5/10
Location
8.2/10
Paid Wi-Fi
7.5/10
Staff
8.2/10
Value for money
8.0/10
Pros
Spacious room
Friendly staff
Great spa
Cons
Uncomfortable sofa
Poor food quality
Guest reviews
based on 93 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Grand Sunset Princess
What are the costs of Covid-19 testing available at the resort?
10 April 2024
Antigen testing is available onsite for a fee of US$ 35. This policy is currently in effect until 31 March 2024, and may be extended if necessary.
Can guests access Covid-19 testing at the hotel?
20 April 2024
The hotel offers antigen testing onsite and can assist in organizing offsite PCR tests for guests.
Are there connecting rooms available for families traveling together?
15 May 2024
The hotel does provide options for connecting rooms, depending on availability.
Is there a shuttle service from the Cancun airport to the hotel?
30 May 2024
The hotel does not provide transportation directly, but recommends booking a transfer through services like Best Day Travel or Nexus Tours. A public bus option is also available.
Are there food and beverage services available directly in the Laguna Villa suites?
12 June 2024
Room service is available, but guests do not have direct pool access from the suites. There is also a bar on the property.
What items are included within the all-inclusive pricing?
25 June 2024
The all-inclusive plan includes a variety of 24-hour food and beverage options, along with access to activities and common areas throughout the resort.
Are there specific dress codes guests should adhere to at the restaurants?
5 July 2024
Men are advised to wear either shorts or long trousers-swim trunks are not permitted. Women are encouraged to dress in elegant casual attire.
Can visitors who are not staying at the hotel purchase day passes?
15 July 2024
Day passes are available for purchase, providing access to resort facilities and services.
What unique experiences are available for couples at the resort?
20 August 2024
Guests can enjoy a welcome cocktail, a fruit platter, and one day at the Chill Out Beach Club as part of their stay.
What entertainment options are typically available on-site?
10 September 2024
An array of activities is offered daily, including live shows, music, and access to the vibrant nightlife at the Disco Areito.